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1/1/2024

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6/19/2023

The Provider Network Management (PNM) module processed a monthly eLicenseupdate on May 28 that matched the current license numbers entered in the PNM module as of that date. As a result, the system automatically terminated Ohio Medicaid providers with an expired license listed in the PNM module. On June 1, the PNM performed an automated script to reactivate affected providers in the system to allow time for providers to update this information before the next eLicense job.

Questions
What action do providers need to take?

Access the PNM module and confirm the license information is current before the next eLicense process runs on June 24. If the license information is not current, providers risk being terminated as an Ohio Medicaid provider. To prevent this from occurring in the future, all licensed Medicaid practitioners must keep their license date spans current in the PNM module.

For questions regarding this notice, please call the Ohio Department of Medicaid Integrated Helpdesk (IHD) at 800-686-1516 and select option 2; option 2 for provider enrollment. Representatives are available 8 a.m.-4:30 p.m. Eastern Time Monday-Friday.